Live
Watch the course
52 MomentsShort illustrated lessons, each built on one real workplace moment. Browse every lesson free, and sign in when you want your progress kept.
For Australian managers, and the people accountable for them
The conversation is the control.
Psychosocial risk isn't managed in a policy document. It's managed by a manager who knows what to say, and has the confidence to say it. The Wise Call helps them prepare, practise, and keep a proper record of what they did.
1 July 2026NSW codes of practice became enforceable, including Managing Psychosocial Hazards at Work.
Free to try. No account needed to start.
The gap
Between the training and the room.
Surveys identify hazards. Courses inform people. Both matter. Neither shows that anything was done.
The gap is what a manager actually does in the room, on a Thursday, with someone who is struggling. That's the part The Wise Call is built for.
What's inside
Four ways in. One more on the way.
Every tool is built around the same question: what will you actually say?
Live
Talk it through
Ollie, your coachReflective coaching on psychosocial safety, in your own words. Pick the scenario closest to yours, or just start talking.
Live
Practise a skill
Mock ChatA written back-and-forth, one skill and one scenario at a time, so you can try the words before you need them.
Live
Rehearse out loud
Voice RehearsalReal-time voice, push to talk, with a partner who responds naturally. Say it out loud once before it counts.
Coming
Keep a record
File My InteractionA proper note of the steps you took, handed into your own systems. Not kept by us.
One hard conversation
Four moments where it goes right, or wrong.
Each one starts with a worry every manager has had. Each one has something that helps.
1
Notice
“Is it even my place to say something?”
Most harm doesn't come from the conversation that went badly. It comes from the one nobody started. The course trains your eye for what the Code calls hazards, before they turn into complaints.
- 52 Moments
2
Prepare
“What do I actually say?”
Talk it through with Ollie first, messily, in your own words. Work out what you're really trying to say, and what you're worried they'll say back.
- Ollie
3
Practise
“What if it goes badly?”
Rehearse it before it counts. Ollie plays the other person; you say what you would actually say. Type it, or say it out loud.
- Mock Chat
- Voice Rehearsal
4
Record
“Did I do enough?”
A clear note of what was raised, what you did and what happens next. It's yours, and it goes into your own systems.
- File My Interaction, coming
Your coach
Meet Ollie.
Ollie is there for the person having the hard conversation. Not to judge it, and not to report on it. To help you get it straight in your head, then to play the other person while you practise.
Example conversation
One of my crew has gone quiet. I don't know if it's me, the job or something at home.
Good on you for noticing. That's the bit most people miss. Before we work out what to say, what have you actually seen change?
Private by design
Managers are people too.
What you practise stays yours.
Our tools are built for the person having the hard conversation, not to monitor them. What a manager practises, prepares and reflects on stays private to them. Always.
We're not a vault.
Records you create belong to you and go into your own systems. We're built to hand things over, not to hold onto them.
We equip. We don't guarantee.
We give managers the knowledge, the support and an easy path to do the right thing. Organisations own their own accountability.
For organisations
The Code is now the standard you're measured against.
Since 1 July 2026, under section 26A of the Work Health and Safety Act 2011 (NSW), a business must follow an approved code of practice, including Managing Psychosocial Hazards at Work, or show that its own approach is as good or better.
The claims data shows why that matters.
38%of NSW workers compensation costs come from psychological injury, which is just 12% of claims.
$288,542average cost of a psychological injury claim in 2024-25, up from $146,000 in 2019-20.
DoubledThe number of psychological injury claims, in six years.
40%of workers with a psychological injury are still in the system after a year off work. For physical injuries, 88% are back within 13 weeks.
Source: NSW Treasurer, Workers Compensation Ministerial Statement, 18 March 2025.
Pricing
Free for managers to try. Let's talk about your organisation.
No account needed to start.
- Browse every lesson in 52 Moments
- Talk it through with Ollie
- Sign in when you want your progress kept
Licences for every manager who carries the conversation.
- All four tools for every manager
- File My Interaction when it lands, into your own systems
- Set up with your WHS and HR leads
- Private to each manager, by design
The organisations with the least capacity to pay often carry the highest psychosocial load.
- For every nine commercial licences we sell, one free licence goes to a small registered charity
The next hard conversation is already in someone's diary.
Help them walk in ready. Start with Ollie today, or talk to us about bringing The Wise Call to your managers.